Privacy Policy – New Drive Engines Pty Ltd

At New Drive Engines Pty Ltd, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We collect and use your information only to deliver our services, process orders, and enhance your overall experience.

Information We Collect

• Name, address, phone number, and email address

• Vehicle details such as VIN, make, model, and engine type

• Order and payment information (processed securely via Stripe or PayPal)

• Enquiry details, warranty submissions, and communication history

• Optional marketing or newsletter preferences

How We Use Your Information

• To process and deliver orders efficiently

• To confirm fitment and compatibility for your vehicle

• To communicate regarding purchases, warranties, or support

• To improve our products, services, and website functionality

• To send updates or promotional offers (only if you have opted in)

You can update your details or unsubscribe from communications at any time.

Security and Storage

• All data is stored on secure, encrypted servers

• Credit card details are never stored by New Drive Engines Pty Ltd

• We use trusted third-party payment gateways and logistics providers

• Access to personal data is restricted and monitored to prevent misuse

Sharing Information

We only share personal information when necessary to fulfil your order, provide after-sales service, or comply with legal obligations.

Partners may include:

• Freight and logistics providers

• Payment processors

• Warranty and service agents

We do not sell, rent, or trade personal information under any circumstances.

Cookies and Analytics

Our website may use cookies to remember preferences, track performance, and improve usability.
You can disable cookies at any time through your browser settings if you prefer not to allow them.

Your Rights

You may request access to, or correction of, the personal information we hold about you at any time.
We will respond promptly, professionally, and in accordance with the Privacy Act 1988 (Cth).

Contact Us

For any privacy-related questions or requests, please contact:

New Drive Engines Pty Ltd
sales@newdriveengines.com.au
www.newdriveengines.com.au
Gold Coast, QLD, Australia

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