Question 1

Why choose New Drive Engines?

Accepted Answer

At New Drive Engines, we specialise in supplying brand-new replacement engines for Hyundai and Toyota vehicles across Australia. Every engine we sell is brand-new, never rebuilt or reconditioned, and is backed by a 12-month warranty for complete peace of mind.We’re known for:
• Premium quality engines that meet or exceed OEM standards• Hot Tested - Video QR proof provided for each engine
• Free Australia-wide shipping from our QLD warehouse to business addresses and freight depots
• Expert customer support to help you choose the right engine
• Fast, reliable delivery and secure online orderingChoose New Drive Engines for dependable performance, long-term reliability, and exceptional value - every time.

Question 2

What makes a brand-new engine better than a reconditioned or rebuilt one?

Accepted Answer

A brand-new replacement engine offers superior reliability, performance, and lifespan compared to reconditioned or rebuilt engines.

Brand-new engines are newly manufactured to OEM specifications using all-new components, ensuring consistent performance, smoother operation, and minimal risk of mechanical failure.

Reconditioned or rebuilt engines reuse original components where possible, which can lead to inconsistent results and a shorter service life. A brand-new engine delivers the closest experience to when your vehicle was first built.

Question 3

Are your replacement engines genuine OEM or aftermarket?

Accepted Answer

Our engines are brand-new aftermarket replacement units built to meet or exceed OEM specifications.
 They are independently manufactured and offer excellent performance and reliability at a more competitive price than genuine factory engines.

Question 4

Can you help confirm engine compatibility before I order?

Accepted Answer

Yes. Simply provide your vehicle’s VIN, model, and year, and our team will verify the correct engine match before you purchase.

Question 5

Do your engines have engine numbers?

Accepted Answer

Yes. Every engine comes with a unique, compliant New Drive Engines identification number, giving you clean traceability and smooth registration. All engines are brand new, making the paperwork simple for your workshop.

Question 6

Do your engines include accessories or sensors?

Accepted Answer

Engines are generally supplied as core long block assemblies only. External components such as intake and exhaust manifolds, sensors, spark plugs, ignition coils and other ancillaries are not included and must be transferred from your existing engine unless otherwise stated.

Question 7

Are your engines tested before they’re shipped out?

Accepted Answer

Our engines are oil-pressure tested on a spin rig prior to dispatch to confirm correct lubrication before first start. Engines are then drained of oil and securely packed for transport. This process excludes certain diesel engines that require the original sump and oil pickup to be fitted during installation.

Question 8

Do you offer technical support after purchase?

Accepted Answer

Yes. Our team provides post-purchase support to assist with fitment and installation questions to help ensure everything runs smoothly.

Question 9

Can I return or exchange an engine?

Accepted Answer

Yes - if you’ve ordered the wrong engine or need to request a return, and the engine is unused, undamaged, and in its original packaging, please contact us directly to discuss your options.
We’ll guide you through the return or exchange process in line with our terms and conditions, ensuring a smooth resolution.

Question 10

What does your engine warranty cover?

Accepted Answer

Our engines include a 12-month or 50,000 km warranty (whichever comes first). This covers defects in materials or workmanship within the engine’s internal components, such as the block, cylinder head, pistons, camshaft, and other internal parts. This ensures every brand-new engine you buy from us meets strict quality and reliability standards.
 
For the warranty to apply, the engine must be installed by a licensed workshop.

Question 11

Do you offer shipping across Australia?

Accepted Answer

Yes - we provide free shipping across Australia to business addresses with forklift access, as well as to local freight depots.Residential delivery is available upon request (typically around $150) - please contact us for a quote. Remote and rural deliveries also require a quote and may incur additional charges.All engines are stocked and shipped from our warehouse in Burliegh, QLD.

Question 12

How long does delivery take?

Accepted Answer

Orders are typically dispatched within 1–2 business days. Delivery usually takes between 3 and 10 business days depending on your location within Australia. Once your engine has been dispatched, you’ll receive tracking details so you can monitor your shipment to your door.

Question 13

How do I place an order for a new engine?

Accepted Answer

Simply visit our Shop Engines page, select the engine for your Hyundai or Toyota model, and  proceed to checkout. You’ll receive instant order confirmation and an invoice by email. Our team will handle the rest to ensure fast, reliable delivery.

Question 14

Do you install engines?

Accepted Answer

We are a supply-only business, however we can recommend trusted workshops experienced in fitting our engines across Australia.

Question 15

How can I make a payment?

Accepted Answer

You can pay securely through our website using Visa, Mastercard, PayPal, or bank transfer. 
All payments are safely processed through Wix Payments, protecting your details while ensuring a smooth checkout experience for your replacement engine purchase.

Question 16

What should I do if my engine is damaged in transit?

Accepted Answer

If your engine arrives with visible damage, contact us immediately and include clear photos of both the packaging and the engine. We will assist with a replacement or freight claim as quickly as possible.

Question 17

Do you ship engines to New Zealand or internationally?

Accepted Answer

We currently ship within Australia only. Export quotes for New Zealand customers can be provided upon request.

FAQ